WAR (Warhammer Online)

I purchases a CE preorder on April 2, from gamestop, in-store. They said they would send me the codes as soon as they get them. I called them about once a week. Never got anything.
 

At this point I have gone to support from mythic beta, EA support and gamestop support. After a bunch of emails back and forth I finally get that they are sending the codes to the store and to wait for the store to get them. I called the store and they know nothing.
 

Everyone is passing the buck here. EA says talk to gamestop, gamestop says talk to the store, the store knows nothing and there is nothing they can do, call support.

 Good thing I am in beta from the BOOM comic deal.  I'm still pissed and I'm gong to miss out on the headstart.

I kept telling people not to trust them if you dont get your codes within 2 weeks of pre ordering in store you won't get them...i'd bitch a living storm up to gamestop corporate their stores never know anything.  EA / Mythic can't help you since all they do is send the codes to the Corporate who sends them to stores. 

At this point I'd say your fubar'd you waited far to long to get them but you might luck out if you bitch out Corportate headquarters for Gamestop enough.

In Europe or at least in Finland you can buy a Pre-Order CE package which comes with the actual physical codes on a piece of paper and you are then reimbursed for the money when you buy the CE. I am not even bothering to get reimbursed as I pre-ordered the CE at another store entirely. Gief Portable Warcamp and all that other shiz! I am also thinking of buying two red-alert 2 collector's editions, that Warhammer pet may be worth a lot someday.

The original WoW collector's edition sells for over 500 euros (700+ dollars) here in Finland.

Originally posted by Bopper

The original WoW collector's edition sells for over 500 euros (700+ dollars) here in Finland.

Damn I have the collectors edition sitting in my attic,If I knew that I would never have used it :P

Guess I could always sell my deleted character's account and send them the cd and art book .

after 12 days of waiting for gamestop to e-mail those codes out after being told the store was out of pre-order boxes....... i was to say the least a little pissed off i payed full and was expecting to get pre-order box right then and there.  well no e-mail i got fed up and called a gamestop about 15 miles away really not a stretch for me they had pre-order boxes available so here i am with my codes happy as can be.  but don't think for a second i will not be raising hell with gamestop i plan on making a complaint.  not that i think it will do any good but will see

previous experience with gamestop sounds similar

they don't deliver on time, they ship out a week after the stores have them, they have the dates wrong on the release, codes never appear

I use amazon, or in a store I verify the codes are on a piece of paper in box. I am happy so far with either of those 2 choices.

Believe it or not I've always had great luck with Gamestop. All MMO's I have ordered have always gotten to me at least a day before the servers launched, allowing plenty of time for me to drool over the box, install the game, drool over the box more, and patch if needed. I also haven't had any trouble recieving head start or special offer codes, while they could be quicker about the process I have always recieved them in the amount of time (sometimes 2 days, sometimes 3 days) that they said I would.

He's not complaining about the Online store but the actual brick & mortor store. Its a toss up on the service you get from In Store.  The website is slightly more consistant simply because your dealing with a central location.

Personally I don't recommend Gamestop if they can be avoided, they're console business seems to be fine they just fuck over PC gamers alot.

I have found out when dealing with Gamestop/EBGames the quality of service depends on the workers at the store. If the stores employees are all/mostly console gamers they will have no clue what you are talking about. What you need to do is go in there and tell them that they were sent Pre-Order War Boxes/Code Cards and have them actually move and look. Not through the register but physically look and usually they will find them.  Console gamers have no clue when it comes to PC games. Your best bet is to go in there knowing what you are looking for be specific and make sure they physically look not just tell no.

When I pre-ordered, they did not have the codes in the store.  I asked for corporate's number.  Called them, provided some information, and about 3-4 days later, I got an e-mail with my codes.  I'm happy with my experience with GameStop.